Terms of Service
Last Updated: January 2025
Parent Company (Canada):
Best Ayurveda Limited
2250 Bovaird Drive East, Suite 316
Brampton, ON, L6R0W3, Canada
Service Provider
Sushruta Ayurvedic Therapy Center Pvt. Ltd.
E-54, 3rd Floor, Main Vikas Marg
Opposite Metro Pillar No. 44
Laxmi Nagar, Delhi - 110092
Phone: +91-99106-72020
1. Service Description
BestAyurveda Clinic provides authentic Ayurvedic healthcare services including:
- Ayurvedic consultations and diagnosis
- Panchakarma detoxification therapies
- Treatment for chronic and autoimmune conditions
- Wellness and preventive care programs
- Herbal formulations and supplements
- Diet and lifestyle counseling
2. Patient Responsibilities
2.1 Accurate Information: Provide complete and accurate medical history, including allergies, current medications, and health conditions.
2.2 Treatment Adherence: Follow prescribed treatment protocols, dietary recommendations, and lifestyle modifications.
2.3 Follow-up Appointments: Attend scheduled follow-up consultations for monitoring treatment progress.
2.4 Communication: Inform the treating physician immediately of any adverse reactions or concerns during treatment.
3. Service Limitations
3.1 Scope of Practice: Our practitioners operate within the scope of Ayurvedic medicine as regulated by Indian healthcare laws.
3.2 Emergency Care: We do not provide emergency medical services. For emergencies, contact local emergency services.
3.3 Treatment Results: While we strive for optimal outcomes, results vary based on individual constitution, condition severity, and adherence to treatment.
3.4 Complementary Care: Ayurvedic treatment may complement allopathic medicine. Always consult your physician before making changes to prescribed medications.
4. Appointment Management
4.1 Scheduling: Appointments are scheduled based on practitioner availability and clinic capacity.
4.2 Punctuality: Please arrive 15 minutes before scheduled appointment time for registration and preparation.
4.3 Late Arrivals: Appointments missed due to late arrival may need to be rescheduled at the next available slot.
4.4 Cancellation Policy: Cancellations must be made at least 24 hours in advance to avoid cancellation charges.
5. Products & Formulations
5.1 Quality Assurance: All herbal formulations are manufactured following GMP standards and comply with Indian regulations.
5.2 Authenticity: We guarantee 100% authentic Ayurvedic formulations sourced from certified suppliers.
5.3 Usage Instructions: Follow prescribed dosage and usage instructions provided by your practitioner.
5.4 Storage: Store products as per instructions on packaging to maintain efficacy.
6. Privacy & Confidentiality
All patient information is kept strictly confidential in accordance with our Privacy Policy and applicable healthcare privacy laws. Medical records are maintained securely and accessed only by authorized personnel.
7. Payment Terms
7.1 Fees: Consultation and treatment fees are payable at the time of service unless otherwise arranged.
7.2 Packages: Treatment packages must be paid in full before commencement unless installment plans are approved.
7.3 Insurance: We do not directly bill insurance companies. Patients may submit receipts for reimbursement as per their policy.
8. Conduct Policy
We maintain a respectful, professional environment. Abusive, threatening, or inappropriate behavior towards staff or other patients will not be tolerated and may result in termination of services.
9. Modifications to Services
We reserve the right to modify, suspend, or discontinue any service or feature at any time. We will notify patients of significant changes affecting their ongoing treatment.
10. Contact Us
For service-related inquiries:
Email: info@bestayurvedaclinic.com
Phone: +91-99106-72020
